AI agents built to handle even the most complex workflows — from meter readings to customer data and payment updates — fully autonomous, 24/7 via chat or phone, and seamlessly integrated into your systems.
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Engage users on web, voice, WhatsApp, MS Teams, or phone — with one logic layer behind every interaction.
Assign roles quickly, simply, and securely, add new users in seconds and give them exactly the permissions they need.
Serve diverse customer bases with fluent chatbot and voicebot interactions in multiple languages and dialects.
Enhance response quality by pulling information from your internal docs, PDFs, and web content.
Stay fully aligned with GDPR and energy sector data policies, with hosting in certified European data centers.
Track performance across every channel with real-time insights and detailed statistics. Customize your dashboard with the metrics that matter most to you.
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Automate entire service processes — through chat or phone. botario agents understand context, ask follow-up questions, gather missing information, and guide customers effortlessly to resolution. Every request is handled end-to-end without human intervention so that you can deliver faster, more reliable service while freeing your teams to focus on higher-value work.
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Connect your systems effortlessly — from ERP and CRM platforms to custom-built applications. With botario, your AI agents instantly work within your existing ecosystem, accessing, updating, and exchanging data in real time for smooth, intelligent automation across every channel.
“When we evaluated vendors, botario stood out as the clear choice. We can shape the solution to our needs — from custom statistics to fine-tuning the bot's logic — and stay fully in control. The development team impresses with fast responses, works with us directly on challenges, and keeps the platform evolving so we move forward as fast as technological advancements do.”
"botario has reliably supported us over the past year in the implementation of our voice bot.
The collaboration with botario was extremely pleasant and professional from the very beginning. The project workflow was always well-structured and tailored to our needs.
Particularly noteworthy is that botario consistently kept to agreements – this builds trust and ensures a smooth project process. Communication with the team was transparent and solution-oriented at all times, making us feel in good hands throughout the entire project.
We look forward to the next steps together this year!"
botario is based in Germany and runs on Hetzner’s ISO-27001 certified servers in Nuremberg. That means your data is stored securely in the EU. If needed, we can also run everything on-premise in your infrastructure.
You don’t need to change your existing setup — we can integrate with any number of systems like CRM, contact centers, or payment platforms. We make sure everything connects seamlessly and runs smoothly.
We provide ready-to-use templates, so you can get a first simple bot running right away. After that, we connect your systems and refine step by step to fit your needs. We start with an easy use case, show results early, and then scale together to automate even the complex cases.
We design our bots so they don’t just rely on long prompts or vague instructions. Instead, you stay in control of how the bot behaves. With structured flows, smart fallback logic, and input/output validation, the AI stays grounded and delivers safe, reliable answers.
We make handover simple. When a case needs a human, the bot transfers the conversation seamlessly and passes along all the details it already collected, so the agent can pick up right where the bot left off.
You can drag and drop new files, and they’re ready to use right away. Or set up automatic retrieval from your systems or website, so updates happen in the background without extra effort.
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